33019 (v1a)
Communicate in an organisation

Level: 2 Credits: 3

Description:

Note: This unit contains a fillable PDF assessment.

The purpose of this course is for learners to be able to communicate in an organisation.

Learners who successfully complete this course will be able to do the following in an organisational context:

• communicate orally and in writing for different purposes (including responding to enquiries)
• provide information clearly, and in ways that follow organisational and legal requirements
• use appropriate language, and written and oral conventions used by the organisation
• ask for feedback to ensure that the listener/reader has understood them.