Unit Standard

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1312 (v7a)
Give oral instructions in the workplace

Level: 3 Credits: 3 Marking Service

Description:

* This unit standard uses a fillable pdf for the assessment

 

The purpose of this course is to enable learners to give oral instructions in the workplace.

Learners who successfully complete this course will be able to:

  • clearly highlight the purpose of their instructions
  • deliver their instructions concisely and in an appropriate order
  • use suitable language and delivery style (including pace, volume, and pitch)
  • encourage feedback from the audience, and use this feedback to clarify the audience‚Äôs understanding of the instructions
  • summarise the instructions in a way that identifies all key points.